Last Updated: January 2025
Mack Travel Agency, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit travel inquiries, book travel services, or interact with us across digital platforms.
By using our website or submitting any information, you agree to the terms of this Privacy Policy.
We may collect the following information when you complete forms or communicate with us:
Name
Email address
Phone number
Travel preferences
Passport information (when required for booking)
Payment confirmation details (no credit card numbers are stored)
Emergency contact information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Cookies and tracking data
Your information is used to:
Process travel inquiries and bookings
Provide customer support
Send trip updates and confirmations
Share travel advisories and reminders
Improve our website and services
Send promotional offers or newsletters (with consent)
Comply with legal obligations
We do NOT sell your personal information.
We may share your information only with:
Travel suppliers (airlines, hotels, cruise lines, tour companies)
Travel insurance partners (such as Allianz Global Assistance)
Payment processors
Third-party service providers that support our marketing or booking systems (example: CEO Suite/HighLevel CRM)
These partners are authorized to use your information only for the purpose of fulfilling your service.
Our website uses cookies to:
Improve site performance
Personalize your browsing experience
Analyze website traffic
You may disable cookies in your browser settings, though some features may not work properly.
We strongly recommend the purchase of travel insurance.
You may obtain a quote through our trusted partner:
Allianz Global Assistance
Full link:
https://www.agentmaxonline.com/agentmaxweb/storefront/index.html#/home?emaillinkcode=ABIYU4TLWGBGTNHC6ZWLRSKAR7AIBWE33AAW7OYIPBPWYZZAHMNI2ZBDGKXSQMFGCC5MZEKJXFDRECVKVAG5WFBLM35E6P5XJIGHLTA%3D
Depending on your location, you may have the right to:
Request access to your personal data
Request corrections to your data
Opt out of marketing communications
Request deletion of your data (exceptions apply for active bookings)
To submit a request, email us at:
info@macktravelagency.com
We use industry-standard security measures to protect your personal information.
However, no online system is guaranteed 100% secure.
Our services are not directed to individuals under 18.
We do not knowingly collect information from minors.
Our site may contain links to travel partners, insurance providers, or affiliates.
We are not responsible for the privacy practices of third-party sites.
We may update this Privacy Policy as needed.
The updated version will always show the “Last Updated” date at the top of this page.
Mack Travel Agency, LLC
2119 Bessemer Road
Birmingham, Alabama
Phone: 205-635-3511
Email: info@macktravelagency.com
Copyright © Mack Travel Agency 2025
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